Schindler Accelerates its Ahead Journey in Indonesia with the Launch of Technical Operation Center (TOC)

The launch of the TOC is part of Schindler Ahead Journey in Indonesia, a global strategic initiative to accelerate the company’s growth and innovation in the country. Schindler experts works continuously offsite to leverage the latest Internet-of-Things technology to detect faults, prevent breakdowns, and reduce downtime for our customers. The Ahead journey focuses on four key areas:

• Customer centricity: Schindler is committed to providing its customers with the best possible service and support. The TOC will play a vital role in this effort by providing 24/7 remote monitoring to detect issues ahead of time, reducing breakdowns, and providing more value for Schindler’s customers.
• Digitalization: Schindler is investing heavily in digitalization to improve its efficiency and effectiveness. The TOC is a key part of this investment, as it will allow Schindler to use data and analytics to improve elevator and escalator equipment uptime to provide better customer service.
• Innovation: Schindler is a leader innovation in the elevator and escalator industry. The TOC will help Schindler to accelerate its innovation efforts by providing a platform to test and deploy new technologies.
• Sustainability: Schindler is committed to sustainability. By using data and technology, the TOC provides a platform for Schindler to perform our maintenance and repairs more efficiently and effectively. Hence, reducing our carbon footprint and minimizing environmental impact.